ELK Promotions, Inc. owns and operates this website, www.ClosetTrolley.com. This document governs your relationship with www.ClosetTrolley.com ("Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.ClosetTrolley.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.ClosetTrolley.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.ClosetTrolley.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with www.ClosetTrolley.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. www.ClosetTrolley.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.ClosetTrolley.com or may in some cases be a third party. Where a contract is made with a third party www.ClosetTrolley.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of repurchasing the product at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
ELK Promotions makes every attempt to ensure all items offered for sale are currently in stock. If a transaction is processed and the product is not available to ship (out of stock), we will promptly notify you via e-mail or phone. We will either offer a substitution (if applicable) or provide a full refund of the unavailable item. If your order contains multiple items, we will ship all remaining items that are in stock at time of purchase.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.ClosetTrolley.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.ClosetTrolley.com's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.ClosetTrolley.com and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.ClosetTrolley.com.
ELK Promotions, Inc. is the sole owner and manufacturer of Closet Trolley line of products. At times, ELK Promotions, Inc. may offer products through other marketplaces (i.e. Amazon, E-bay, etc.). ELK Promotions, Inc. does NOT authorize any third-party sellers or Re-sellers without expressed written consent from an authorized person from ELK Promotions, Inc.
ELK Promotions, Inc. is not responsible for third-party sellers using our listing to re-sell Closet Trolley products and cannot be held responsible for misrepresentation of any product sold by third-party sellers or re-sellers.
You agree to indemnify, defend and hold harmless www.ClosetTrolley.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
www.ClosetTrolley.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
ELK Promotions, Inc. warrants to the original purchaser the Closet Trolley, for a period of 12 months from the date of purchase. During this 12 month period, ELK Promotions will repair defects in materials or workmanship. This warranty covers manufacturing defects and malfunctions. This warranty does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or transit damage (by airlines for example). Accidents include, but not limited to, dropping the bag, lifting the bag by extension handle, etc. It is important to note that, although sturdy, the extension handle is NOT intended to lift the bag into vehicle or up stairs. The extension handle is designed to wheel the bag across flat surfaces. Please use the reinforced sewn handles on either end or the carrying straps. Incidental and consequential damages are expressly disclaimed. The Product owner is responsible for all costs of getting the Product to ELK Promotions or an authorized Closet Trolley repair center including, but not limited to, the cost of packaging, shipping and applicable taxes. The authorized Repair Center will determine whether or not the problem is covered by ELK Promotion's warranty. If it is covered by ELK's warranty, any repair and the cost of returning the product to you will be at ELK's expense. In those cases where the warranty does not apply, we will promptly provide you with an estimate of any repair and return shipping costs that may be involved. While non-warranty maintenance or repairs on your product can be performed by any company, ELK Promotions requires that you use only an authorized repair centers for warranty repairs. Improper or incorrectly performed maintenance or repairs void this warranty. Labor charges and damages attributable to work performed by anyone other than an authorized repair center are not covered by this warranty. To the extent permitted by applicable law, any implied warranties are hereby excluded. The warranty provided herein is limited to the value of the product. manufacturing specifications are subject to change without notice. Inspect your Product immediately after handling by anyone other than you. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, and if possible, before clearing customs. This warranty is intended to give you specific legal rights. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. To return your Closet Trolley for repairs, please call our office for instructions... (614) 468-5521
Warranty claims requires an original order number or receipt showing original date of purchase from ELK Promotions, Inc. or AUTHORIZED sales channel. If no order number or receipt is provided, ELK Promotions, Inc. reserves the right to refuse the warranty claim.
ELK Promotions, Inc. DOES NOT warrant Closet Trolley products purchased through unauthorized third-party sellers / re-sellers.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.ClosetTrolley.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.ClosetTrolley.comor ELK Promotions, Inc.
Many parcel delivery services will deliver packages without signature, especially to residential addresses. For example, a parcel service may leave the package on the front porch, side door or any other place the drive deems safe. In such cases, ELK Promotions cannot be held responsible for any package missing once it has been scanned and delivered to the final destination, for any reason. In such cases, the customer should process a claim with the parcel company. ELK will assist you in any way we can in the claims process.
With proper care, you would get many years of use out of your Closet Trolley. To clean, please use a non-solvent based cleaner such as dish soap and warm water.
It is very common that wheels will collect carpet debris, pet hair and other objects that will alter that spinning of the wheel. Simply use soapy water and tweezers to pull debris from wheel area. In most cases, your wheels will resume normal operation.
Extension Handle: Although sturdy, the extension handle is designed to easy transporting/rolling your Closet Trolley across smooth flat floors. It is not designed to use for lifting of the bag nor to traverse stairs. To lift the bag, please use one of the reinforced sewn handles found on either end, or use the heavy duty carrying straps. Extension handles broken due to the stress of lifting the bag is considered accidental breakage, which is not covered under our manufacturer's warranty.
You may contact our office with any questions or concerns regarding this Terms and Conditions Statement.
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The Closet Trolley
ELK Promotions, Inc.
7020 Huntley Rd.
Columbus, OH 43229
M-F: 8:30 am - 5:00 pm EST